Background Tech-Assist.ca

TECH-Assist

Making Connections

My Background

I am well versed in a wide variety of technology solutions and have provided technology solutions to clients ranging from home users to businesses with over 50 computer users. I have speciallized in this market for several years and have actively monitored the substantial progress made in this previously unserviced market. I have also provided software development services to a number of organizations (big and small, private, and public, regional, and international).

I have a passion for technology but I also have a passion for customer service. If the customer is not satisfied, neither am I and I will do everything in my power to rectify the situation.

Technologies and services that I have researched and utilized include:

Networking (sharing devices and services across multiple computers)

connection methods:
- ethernet
- wireless
- phoneline
- powerline
- firewire
- usb
- bluetooth
devices:
- servers
- network appliances
- web appliances
- storage appliances
basic services:
- email
- internet sharing
- data sharing
- printer sharing
- centralized storage
- security
advanced services
- data management
- planning services
- training services
- Voice over IP (VOIP)
- remote access (VPN)
- remote administration
- automated backup
- offsite data storage
- virtualization

Internet access methods:

DSL
Cable modems
Wireless
2 way satellite
1 way satellite
ISDN
multi-link dialup
dialup

Computers

desktop
notebook
monitors
LCD displays
memory upgrades
internal storage
external storage
virtualization
tuning/clean-up
security

Software Design

I also have extensive software development experience in a wide range of environments.

"At Tech-Assist you can count on it...he knows his stuff"